Category Archives: Uncategorized

Why quality and authenticity need a two-pronged attack

Hotels, if they are doing their job properly, are great at delivering consistent quality. On the other hand, peer-to-peer accommodation providers have become recognised for delivering authentic experiences. Today’s customer, however, is looking for both and that means it is time that both actors need to take a cue...

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Search surprises: still room for competition in travel

Work done on travel and hospitality internet searches by Conductor – a search platform now owned by US-owned shared work facilities group WeWork – negates a lot of the industry’s perceived wisdom! For a start, despite the power of the giants, there seems to be plenty of spare space...

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